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Welcome to Complete Care Hospital for Pets
Foremost Thank You to all our clients for their support in these uncertain times and their understanding to protect everyone's well being. Since the beginning of the COVID-19 outbreak, we have been carefully monitoring the progression of the virus closely following the advice of Canada's public health authorities. In order to keep all concerned as healthy as possible while being able to maintain our ability to provide medical care for your pets including prescriptions and dietary concerns, we have implemented temporary safety measures to our procedures so that we are able to carry out veterinary care in a safe and effective manner.
Whenever possible we ask that you phone ahead for food or medications and pay by phone with a credit card or via e-transfer. We will set your order aside or arrange for delivery if possible.
We will be conducting appointments in the parking lot by bringing your pet in by themselves and communicating with you via telephone or at a socially safe distance in the parking lot. Since our practice is small, this limiting of people entering the building will provide the most effective way to maintain a safe environment for all.
We request that anyone who has traveled outside of the country or been in contact with anyone who is thought to have contracted the virus that they please arrange to have another person accompany their pet when bringing the pet to the practice
We please ask that you be prepared to pay using debit, credit card or e-transfer. We will not accept cash at this point.
We will do our utmost to take care of your pet's veterinary needs, whatever they may be. However, we please ask for your understanding in the weeks ahead when our ability to maintain resources starts to get stretched or starts to diminish - be that staff, products or supplies. We therefore ask you to please call providing as much detail as possible about your needs so that we can best take care of them.
Thank you again for all your support and understanding during these troubled times. We will do what we can to keep your entire family healthy in the weeks ahead and sincerely wish everyone all the best, Together We Will Stay Strong.